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Customer Helpdesk

You can find the answers to common questions below. For immediate help or to leave us a message please use the Live Chat button below. Our Live Chat service is available daily between 12pm and 9pm.


>> My account or logging into my account
>> Bonus codes and bonuses
>> I have a question about bonus codes.
>> I have a question about bonus credit.
>> I have a question about newsletters.
>> When are newsletters sent?
>> Im having trouble reveiving newsletters
ANSWER:

Please check the following when you are having trouble receiving newsletters;

- Check if a newsletter is sent.
We dont always send a newsletter at the same days or dates. Ask other players if they have received the newsletter when you are not sure.

- Check your email address
Make sure your email address is set correctly in your account. Click here for more information on this.

- Check your junk mail folder
Check if the newsletter has been sent to the junk mail folder.



Missed out on a bonuscode? You can find a list of all the bonuscodes here.
>> List of active bonuscodes.
>> Payments
>> Casino games
>> Responsible Gaming
>> Other topics
>> Contact the Helpdesk

If you cannot find your answer above you can also check our Frequently Asked Questions
 
Yesterday
13
October

12:01AM
to
11:59PM
Breakaway Deluxe Cash Drop
Go for a share of £2000!
Read more

12:01AM
to
11:59PM
Halloween Spooktacular
No tricks, just treats!
Read more

10:00AM
to
12:00PM
Coffee Morning 200
Bring your coffee or tea for the chance of £200 in jackpots!
Read more

12:00PM
to
2:00PM
Lunchtime Jackpot 250
Supersize every dinner with Lunchtime Jackpot 250
Read more

7:00PM
to
8:00PM
Rollover Riches
Starting at £100, this room increases each night by £100 until won!
Read more

8:00PM
to
10:00PM
Trick or Treat
Get in the Spooky Spirit and earn points!
Read more
Today
14
October

12:01AM
to
11:59PM
Breakaway Deluxe Cash Drop
Go for a share of £2000!
Read more

12:01AM
to
11:59PM
Halloween Spooktacular
No tricks, just treats!
Read more

10:00AM
to
12:00PM
Coffee Morning 200
Bring your coffee or tea for the chance of £200 in jackpots!
Read more

12:00PM
to
2:00PM
Lunchtime Jackpot 250
Supersize every dinner with Lunchtime Jackpot 250
Read more

7:00PM
to
8:00PM
Rollover Riches
Starting at £100, this room increases each night by £100 until won!
Read more

8:00PM
to
10:00PM
Trick or Treat
Get in the Spooky Spirit and earn points!
Read more
Tomorrow
15
October

12:01AM
to
11:59PM
Breakaway Deluxe Cash Drop
Go for a share of £2000!
Read more

12:01AM
to
11:59PM
Halloween Spooktacular
No tricks, just treats!
Read more

10:00AM
to
12:00PM
Coffee Morning 200
Bring your coffee or tea for the chance of £200 in jackpots!
Read more

12:00PM
to
2:00PM
Lunchtime Jackpot 250
Supersize every dinner with Lunchtime Jackpot 250
Read more

7:00PM
to
8:00PM
Rollover Riches
Starting at £100, this room increases each night by £100 until won!
Read more

8:00PM
to
10:00PM
Trick or Treat
Get in the Spooky Spirit and earn points!
Read more
Wednesday
16
October

12:01AM
to
11:59PM
Breakaway Deluxe Cash Drop
Go for a share of £2000!
Read more

12:01AM
to
11:59PM
Halloween Spooktacular
No tricks, just treats!
Read more

10:00AM
to
12:00PM
Coffee Morning 200
Bring your coffee or tea for the chance of £200 in jackpots!
Read more

12:00PM
to
2:00PM
Lunchtime Jackpot 250
Supersize every dinner with Lunchtime Jackpot 250
Read more

7:00PM
to
8:00PM
Rollover Riches
Starting at £100, this room increases each night by £100 until won!
Read more

8:00PM
to
10:00PM
Trick or Treat
Get in the Spooky Spirit and earn points!
Read more
Thursday
17
October

12:01AM
to
11:59PM
Breakaway Deluxe Cash Drop
Go for a share of £2000!
Read more

12:01AM
to
11:59PM
Halloween Spooktacular
No tricks, just treats!
Read more

10:00AM
to
12:00PM
Coffee Morning 200
Bring your coffee or tea for the chance of £200 in jackpots!
Read more

12:00PM
to
2:00PM
Lunchtime Jackpot 250
Supersize every dinner with Lunchtime Jackpot 250
Read more

7:00PM
to
8:00PM
Rollover Riches
Starting at £100, this room increases each night by £100 until won!
Read more

8:00PM
to
10:00PM
Trick or Treat
Get in the Spooky Spirit and earn points!
Read more
Friday
18
October

12:01AM
to
11:59PM
Breakaway Deluxe Cash Drop
Go for a share of £2000!
Read more

12:01AM
to
11:59PM
Halloween Spooktacular
No tricks, just treats!
Read more

10:00AM
to
12:00PM
Coffee Morning 200
Bring your coffee or tea for the chance of £200 in jackpots!
Read more

12:00PM
to
2:00PM
Lunchtime Jackpot 250
Supersize every dinner with Lunchtime Jackpot 250
Read more

7:00PM
to
8:00PM
Rollover Riches
Starting at £100, this room increases each night by £100 until won!
Read more

8:00PM
to
10:00PM
Trick or Treat
Get in the Spooky Spirit and earn points!
Read more
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