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Customer Helpdesk

You can find the answers to common questions below. For immediate help or to leave us a message please use the Live Chat button below. Our Live Chat service is available daily between 12pm and 9pm.


>> My account or logging into my account
>> Bonus codes and bonuses
>> Payments
>> Casino games
>> Responsible Gaming
>> Other topics
>> Contact the Helpdesk

If you cannot find your answer above you can also check our Frequently Asked Questions
 
Yesterday
19
September

12:01AM
to
11:59PM
Two for One Tuesdays
3 chances for BOGOF tickets and Jackpots today!
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12:01AM
to
11:59PM
The Dream Ticket
Collect Dream Tickets and you could win your Dream!
Read more

10:00AM
to
12:00PM
Coffee Morning 200
Bring your coffee or tea for the chance of £200 in jackpots!
Read more

12:00PM
to
1:00PM
Penny Arcade
Play bingo from just 1p in Penny Arcade!
Read more

3:00PM
to
6:00PM
Hollywood Room
3 hours of random jackpots!
Read more

6:00PM
to
7:00PM
2p Tea Time
Play bingo from just 2p in 2p Tea Time!
Read more

7:00PM
to
8:00PM
Penny Arcade
Play bingo from just 1p in Penny Arcade!
Read more

10:00PM
to
1:00AM
Hollywood Room
3 hours of random jackpots!
Read more

10:45PM
to
11:00PM
Daily Dosh Bingo
£100 free bingo game every day!
Read more

11:00PM
to
11:15PM
Diamond Dosh
£150 on offer for Diamond+ players every night!
Read more
Today
20
September

12:01AM
to
11:59PM
The Dream Ticket
Collect Dream Tickets and you could win your Dream!
Read more

10:00AM
to
12:00PM
Coffee Morning 200
Bring your coffee or tea for the chance of £200 in jackpots!
Read more

12:00PM
to
1:00PM
Penny Arcade
Play bingo from just 1p in Penny Arcade!
Read more

1:00PM
to
2:00PM
Piggy Bank 50
Play from 1pm daily in our £50 Guaranteed Jackpot called Piggy Bank 50 room!
Read more

2:00PM
to
3:00PM
Piggy Bank 75
Love 75 ball bingo? Join us daily from 2pm for our £75 guaranteed Piggy Bank Jackpot!
Read more

3:00PM
to
6:00PM
Hollywood Room
3 hours of random jackpots!
Read more

6:00PM
to
7:00PM
2p Tea Time
Play bingo from just 2p in 2p Tea Time!
Read more

7:00PM
to
8:00PM
Penny Arcade
Play bingo from just 1p in Penny Arcade!
Read more

8:00PM
to
10:00PM
Win and Spin Wednesdays
Join us for a £500 jackpot. where every FH winner gets free spins!
Read more

10:00PM
to
1:00AM
Hollywood Room
3 hours of random jackpots!
Read more

10:45PM
to
11:00PM
Daily Dosh Bingo
£100 free bingo game every day!
Read more

11:00PM
to
11:15PM
Diamond Dosh
£150 on offer for Diamond+ players every night!
Read more
Tomorrow
21
September

12:01AM
to
11:59PM
The Dream Ticket
Collect Dream Tickets and you could win your Dream!
Read more

10:00AM
to
12:00PM
Coffee Morning 200
Bring your coffee or tea for the chance of £200 in jackpots!
Read more

12:00PM
to
1:00PM
Penny Arcade
Play bingo from just 1p in Penny Arcade!
Read more

1:00PM
to
2:00PM
Piggy Bank 50
Play from 1pm daily in our £50 Guaranteed Jackpot called Piggy Bank 50 room!
Read more

2:00PM
to
3:00PM
Piggy Bank 75
Love 75 ball bingo? Join us daily from 2pm for our £75 guaranteed Piggy Bank Jackpot!
Read more

3:00PM
to
6:00PM
Hollywood Room
3 hours of random jackpots!
Read more

6:00PM
to
7:00PM
2p Tea Time
Play bingo from just 2p in 2p Tea Time!
Read more

7:00PM
to
8:00PM
Penny Arcade
Play bingo from just 1p in Penny Arcade!
Read more

8:00PM
to
10:00PM
£500 Turbo Thursdays
Turn on the turbo for £500 Turbo Thursdays
Read more

10:00PM
to
1:00AM
Hollywood Room
3 hours of random jackpots!
Read more

10:45PM
to
11:00PM
Daily Dosh Bingo
£100 free bingo game every day!
Read more

11:00PM
to
11:15PM
Diamond Dosh
£150 on offer for Diamond+ players every night!
Read more
Friday
22
September

12:01AM
to
11:59PM
The Dream Ticket
Collect Dream Tickets and you could win your Dream!
Read more

10:00AM
to
12:00PM
Coffee Morning 200
Bring your coffee or tea for the chance of £200 in jackpots!
Read more

12:00PM
to
1:00PM
Penny Arcade
Play bingo from just 1p in Penny Arcade!
Read more

1:00PM
to
2:00PM
Piggy Bank 50
Play from 1pm daily in our £50 Guaranteed Jackpot called Piggy Bank 50 room!
Read more

2:00PM
to
3:00PM
Piggy Bank 75
Love 75 ball bingo? Join us daily from 2pm for our £75 guaranteed Piggy Bank Jackpot!
Read more

3:00PM
to
6:00PM
Hollywood Room
3 hours of random jackpots!
Read more

6:00PM
to
7:00PM
2p Tea Time
Play bingo from just 2p in 2p Tea Time!
Read more

7:00PM
to
8:00PM
Penny Arcade
Play bingo from just 1p in Penny Arcade!
Read more

8:00PM
to
10:00PM
Blockbuster Fridays
A £500 Jackpot at the movies with host prizes galore!
Read more

10:00PM
to
1:00AM
Hollywood Room
3 hours of random jackpots!
Read more

10:45PM
to
11:00PM
Daily Dosh Bingo
£100 free bingo game every day!
Read more

11:00PM
to
11:15PM
Diamond Dosh
£150 on offer for Diamond+ players every night!
Read more
Saturday
23
September

12:01AM
to
11:59PM
The Dream Ticket
Collect Dream Tickets and you could win your Dream!
Read more

10:00AM
to
12:00PM
Coffee Morning 200
Bring your coffee or tea for the chance of £200 in jackpots!
Read more

12:00PM
to
1:00PM
Penny Arcade
Play bingo from just 1p in Penny Arcade!
Read more

1:00PM
to
2:00PM
Piggy Bank 50
Play from 1pm daily in our £50 Guaranteed Jackpot called Piggy Bank 50 room!
Read more

2:00PM
to
3:00PM
Piggy Bank 75
Love 75 ball bingo? Join us daily from 2pm for our £75 guaranteed Piggy Bank Jackpot!
Read more

3:00PM
to
6:00PM
Hollywood Room
3 hours of random jackpots!
Read more

6:00PM
to
7:00PM
2p Tea Time
Play bingo from just 2p in 2p Tea Time!
Read more

7:00PM
to
10:00PM
Mega Money Weekend
It's our huge Mega Money £1000!
Read more

10:00PM
to
1:00AM
Hollywood Room
3 hours of random jackpots!
Read more

10:45PM
to
11:00PM
Daily Dosh Bingo
£100 free bingo game every day!
Read more

11:00PM
to
11:15PM
Diamond Dosh
£150 on offer for Diamond+ players every night!
Read more
Sunday
24
September

12:01AM
to
11:59PM
The Dream Ticket
Collect Dream Tickets and you could win your Dream!
Read more

10:00AM
to
12:00PM
Coffee Morning 200
Bring your coffee or tea for the chance of £200 in jackpots!
Read more

12:00PM
to
1:00PM
Penny Arcade
Play bingo from just 1p in Penny Arcade!
Read more

1:00PM
to
2:00PM
Piggy Bank 50
Play from 1pm daily in our £50 Guaranteed Jackpot called Piggy Bank 50 room!
Read more

2:00PM
to
3:00PM
Piggy Bank 75
Love 75 ball bingo? Join us daily from 2pm for our £75 guaranteed Piggy Bank Jackpot!
Read more

3:00PM
to
6:00PM
Hollywood Room
3 hours of random jackpots!
Read more

6:00PM
to
7:00PM
2p Tea Time
Play bingo from just 2p in 2p Tea Time!
Read more

7:00PM
to
10:00PM
Mega Money Weekend
It's our huge Mega Money £1000!
Read more

10:00PM
to
1:00AM
Hollywood Room
3 hours of random jackpots!
Read more

10:45PM
to
11:00PM
Daily Dosh Bingo
£100 free bingo game every day!
Read more

11:00PM
to
11:15PM
Diamond Dosh
£150 on offer for Diamond+ players every night!
Read more