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Customer Helpdesk

You can find the answers to common questions below. For immediate help or to leave us a message please use the Live Chat button below. Our Live Chat service is available daily between 12pm and 9pm.


>> My account or logging into my account
>> Bonus codes and bonuses
>> Payments
>> Casino games
>> Responsible Gaming
>> Other topics
>> Contact the Helpdesk

If you cannot find your answer above you can also check our Frequently Asked Questions
 
Yesterday
10
May

12:00AM
to
11:59PM
Facebook Friday
Are you a member of our Facebook community group? Hit the join button to get exclusive bingo!
Read more

12:00AM
to
11:59PM
Escape Room
Complete our weekly challenges to claim your reward!
Read more

12:00AM
to
11:59PM
Diving For Dough
Take a spin on our featured games for your chance to win a share of our Reef of Rewards in Poseidon's Booty!
Read more

9:00AM
to
10:59AM
Puzzle Lab
Grab a coffee and join us in our morning room for £100 in jackpots!
Read more

12:00PM
to
1:59PM
Odd One Out
One of these jackpots is not like the others, will you win the Odd One Out?
Read more

8:00PM
to
9:59PM
Spot the Difference
There's six jackpots to be won in this room. Can you spot the difference between them?
Read more

10:00PM
to
10:15PM
Daily Dosh Bingo
Deposited in the last 24 hrs? Join us for our daily £50 exclusive free bingo game at 10pm!
Read more
Today
11
May

12:00AM
to
11:59PM
Facebook Friday
Are you a member of our Facebook community group? Hit the join button to get exclusive bingo!
Read more

12:00AM
to
11:59PM
Escape Room
Complete our weekly challenges to claim your reward!
Read more

12:00AM
to
11:59PM
Diving For Dough
Take a spin on our featured games for your chance to win a share of our Reef of Rewards in Poseidon's Booty!
Read more

9:00AM
to
10:59AM
Puzzle Lab
Grab a coffee and join us in our morning room for £100 in jackpots!
Read more

12:00PM
to
1:59PM
Odd One Out
One of these jackpots is not like the others, will you win the Odd One Out?
Read more

8:00PM
to
9:59PM
Epic Escape
The most epic of jackpot rooms, with £500 to be won every night!
Read more

10:00PM
to
10:15PM
Daily Dosh Bingo
Deposited in the last 24 hrs? Join us for our daily £50 exclusive free bingo game at 10pm!
Read more
Tomorrow
12
May

12:00AM
to
11:59PM
Facebook Friday
Are you a member of our Facebook community group? Hit the join button to get exclusive bingo!
Read more

12:00AM
to
11:59PM
Escape Room
Complete our weekly challenges to claim your reward!
Read more

12:00AM
to
11:59PM
Diving For Dough
Take a spin on our featured games for your chance to win a share of our Reef of Rewards in Poseidon's Booty!
Read more

9:00AM
to
10:59AM
Puzzle Lab
Grab a coffee and join us in our morning room for £100 in jackpots!
Read more

12:00PM
to
1:59PM
Odd One Out
One of these jackpots is not like the others, will you win the Odd One Out?
Read more

7:00PM
to
8:00PM
Codebreaker
Crack our code for exclusive rewards!
Read more

8:00PM
to
9:59PM
Spot the Difference
There's six jackpots to be won in this room. Can you spot the difference between them?
Read more

10:00PM
to
10:15PM
Daily Dosh Bingo
Deposited in the last 24 hrs? Join us for our daily £50 exclusive free bingo game at 10pm!
Read more
Thursday
13
May

12:00AM
to
11:59PM
Facebook Friday
Are you a member of our Facebook community group? Hit the join button to get exclusive bingo!
Read more

12:00AM
to
11:59PM
Escape Room
Complete our weekly challenges to claim your reward!
Read more

12:00AM
to
11:59PM
Diving For Dough
Take a spin on our featured games for your chance to win a share of our Reef of Rewards in Poseidon's Booty!
Read more

9:00AM
to
10:59AM
Puzzle Lab
Grab a coffee and join us in our morning room for £100 in jackpots!
Read more

12:00PM
to
1:59PM
Odd One Out
One of these jackpots is not like the others, will you win the Odd One Out?
Read more

8:00PM
to
9:59PM
Epic Escape
The most epic of jackpot rooms, with £500 to be won every night!
Read more

10:00PM
to
10:15PM
Daily Dosh Bingo
Deposited in the last 24 hrs? Join us for our daily £50 exclusive free bingo game at 10pm!
Read more
Friday
14
May

12:00AM
to
11:59PM
Facebook Friday
Are you a member of our Facebook community group? Hit the join button to get exclusive bingo!
Read more

12:00AM
to
11:59PM
Escape Room
Complete our weekly challenges to claim your reward!
Read more

12:00AM
to
11:59PM
Diving For Dough
Take a spin on our featured games for your chance to win a share of our Reef of Rewards in Poseidon's Booty!
Read more

9:00AM
to
10:59AM
Puzzle Lab
Grab a coffee and join us in our morning room for £100 in jackpots!
Read more

12:00PM
to
1:59PM
Odd One Out
One of these jackpots is not like the others, will you win the Odd One Out?
Read more

8:00PM
to
9:59PM
Quiz Night
Eyes down at 8pm for jackpots and trivia!
Read more

10:00PM
to
10:15PM
Daily Dosh Bingo
Deposited in the last 24 hrs? Join us for our daily £50 exclusive free bingo game at 10pm!
Read more
Saturday
15
May

12:00AM
to
11:59PM
Facebook Friday
Are you a member of our Facebook community group? Hit the join button to get exclusive bingo!
Read more

12:00AM
to
11:59PM
Escape Room
Complete our weekly challenges to claim your reward!
Read more

12:00AM
to
11:59PM
Diving For Dough
Take a spin on our featured games for your chance to win a share of our Reef of Rewards in Poseidon's Booty!
Read more

9:00AM
to
10:59AM
Puzzle Lab
Grab a coffee and join us in our morning room for £100 in jackpots!
Read more

12:00PM
to
1:59PM
Odd One Out
One of these jackpots is not like the others, will you win the Odd One Out?
Read more

8:00PM
to
9:59PM
Spot the Difference
There's six jackpots to be won in this room. Can you spot the difference between them?
Read more

10:00PM
to
10:15PM
Daily Dosh Bingo
Deposited in the last 24 hrs? Join us for our daily £50 exclusive free bingo game at 10pm!
Read more
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